If during business hours, call and report it to one of the CSR at 844-623-5284.

If after hours, please call TransFund at 800-791-2525.

Charges can be disputed by phone. To submit a dispute by phone, please call 844-623-5284.

Your current balance is the actual balance in your account. The available balance is the current balance less funds not yet available for withdrawal, such as newly deposited checks, checks drawn on other banks cashed against your account with us, and purchases made with your debit card that have not yet posted to your account.

You will have to contact the bank and have your account reset. We can reset your current password if you have locked it out in error or temporarily forgot it. Or we can issue you a new temporary password that you will be forced to change upon first logging on.