Citizens Bank of Edinburg
Your hometown community bank
Welcome to Citizens Bank of Edinburg!
24 hours a day, 7 days a week
Most frequent questions and answers
If during business hours, call and report it to one of the CSR at 217-623-5284.
If after hours, please call TransFund at 800-791-2525.
Charges can be disputed by phone. To submit a dispute by phone, please call 217-623-5284.
The ATM cash withdrawal limit is $500.00 per day. The ATM point-of-sale (POS) limit is $500.00 per day. This is separate from the cash withdrawal limit. If you need to increase the limit temporarily, call one of the CSR and they will be able to assist you.
Your current balance is the actual balance in your account. The available balance is the current balance less funds not yet available for withdrawal, such as newly deposited checks, checks drawn on other banks cashed against your account with us, and purchases made with your debit card that have not yet posted to your account.
You will have to contact the bank and have your account reset. We can reset your current password if you have locked it out in error or temporarily forgot it. Or we can issue you a new temporary password that you will be forced to change upon first logging on.